welcome to MellowTalk. this page exists so that you can understand your rights and terms of use for content provided by MellowTalk ("we", "us", "our"). we have prepared the following list of rules (referred to as "Agreement" or "User Agreement") in order to maintain a safe, tolerant place for private discussions.
this Agreement between you and MellowTalk establishes the terms of your use of the MellowTalk website and services ("MellowTalk"). you acknowledge that you have read, understood, and agree to be bound by the terms in the Agreement. if you do not agree to this User Agreement, you should not use MellowTalk.
we reserve the right to change this Agreement from time to time without notice. you acknowledge by using MellowTalk, you agree that it is your responsibility to review this User Agreement periodically to familiarize yourself with any modifications. your continued use of this site after such modifications will constitute acknowledgment and Agreement of the modified terms and conditions.
we reserve the right to suspend or terminate your account or access to our chat platform for the violation of the terms of the User Agreement or for any reason deemed appropriate by us.
we reserve the right to monitor MellowTalk and by using MellowTalk you agree to such monitoring. we do not guarantee that monitoring will occur.
MellowTalk is designed and maintained to be for personal, non-commercial use. you may not use MellowTalk to break the law or violate a individual's privacy.
you may not use MellowTalk to conduct transactions for any goods or services besides those supplied by MellowTalk.
MellowTalk is designed purely as a chat application. we do not guarantee mental, emotional, or medical health services will be provided in any form.
we are not responsible for any decisions you make based on any material viewed or discussed on MellowTalk or otherwise received or transmitted by a MellowTalk user.
you may purchase gems for another user or for yourself. gems do not confer any benefits other than those listed here. gems are not a currency and exist solely as a membership-based feature. benefits provided by gems are subject to change in the future.
you may also submit debit or credit card information ("Payment Information") via the MellowTalk as part of purchasing gems. MellowTalk uses third party service providers to process your Payment Information. if you submit your Payment Information, you agree to pay all costs that you incur, and you give us permission to charge you when payment is due for an amount that includes any applicable taxes, fees, and charges to MellowTalk or one of our service providers.
MellowTalk contains graphics, text, audio, software, code, website compilation, chat logs, and website "look and feel," supplied by us or our licensors, which will be referred to as MellowTalk content. MellowTalk content is protected by intellectual property laws including copyright and other proprietary rights of the United States and foreign countries.
we grant you the right to access the MellowTalk content in the manner described in this Agreement. you may not otherwise make unauthorized commercial use of, reproduce, prepare derivative works, distribute copies, perform, or publicly display MellowTalk content, except as permitted by the doctrine of fair use.
we take no responsibility for, do not expressly or implicitly endorse, nor assume any liability for any content submitted by or sent to other users when using services supplied by us.
MellowTalk supplies a forum where people may connect and exchange text based messages. this will be referred to as "Chat." within Chat you may connect with a person referred to as your "partner."
you may not submit to MellowTalk any text or other content we deem to be junk or spam. you may not enter Chat with the intention of being dishonest, misleading, engaging in harmful or offensive speech, or being otherwise malicious to your partner.
you agree not to interrupt the serving, transmission or maintenance of MellowTalk, introduce malicious code onto MellowTalk, make it difficult for anyone else to use MellowTalk due to your actions, attempt to manipulate MellowTalk's systems, or assist anyone in misusing MellowTalk in any way.
by using MellowTalk, you recognize and accept any costs incurred by your introducing malicious or foreign code into MellowTalk.
MellowTalk is not designed for persons under the age of 13 and MellowTalk does not knowingly collect information from such people.
MellowTalk is provided "as is" and without warranty of any kind. to the maximum extent permitted by law, we and our affiliates and third party service providers disclaim any and all warranties, express or implied, including (but not limited to) implied warranties of merchantability, fitness for a particular purpose, and non-infringement of proprietary rights, or any other warranty, condition, guarantee or representation, whether oral or electronic. you are solely responsible for any damage to your computer or mobile device, loss of use, or loss of your user content. we do not guarantee that MellowTalk will always work properly.
we want you to understand how and why MellowTalk ("MellowTalk", "we", or "us") collects, uses, and shares information about you when you access and use MellowTalk's website and other products and services (referred to collectively as "Services") or when you otherwise interact with us.
we reserve the right to change this Agreement from time to time without notice. you acknowledge and agree that it is your responsibility to review this User Agreement periodically to familiarize yourself with any modifications. your continued use of this site after such modifications will constitute acknowledgment and Agreement of the modified terms and conditions.
we collect information when you use our Services. this includes information you used when you created your account (e.g., a username and password) or when you supplied details to MellowTalk regarding your account (e.g., an email address), account preferences, and choice information regarding your account stemming from gem benefits (e.g., name color and name text changes).
MellowTalk has security features in place to insure malicious actions do not occur. these features may be triggered through any action deemed suspicions by MellowTalk and may result in the collecting of a description of the action associated with any information enumerated above.
if you purchase products or services from us (e.g., gems), we will collect certain information from you, including your name, address, email address, and information about the product or service you are purchasing. payments are processed by third-party payment processors (e.g., Stripe), so please refer to the applicable processor's terms and privacy policy for more information about how payment information is processed and stored.
when you use our Services, we may also automatically collect information about you. we may log your IP address, session ID, user interactions (e.g., thank you points), and the requested URL.
we may receive cookie information which we use to improve your experience and understand user activity. use of cookies is generally limited to account authentication across site pages.
by default, after a chat session is completed, chat logs will not be stored. however, if one or both users participating in a chat file a report, chat logs will be stored including chat content and associated usernames.
MellowTalk does not supply information to advertisers through use of our Services. we use collected information to protect the safety and anonymity of MellowTalk which includes enforcing the MellowTalk rules and to send you technical notices, updates, security alerts, and other supportive or administrative messages.
when you use our Services, information may be shared with users and the public. when you enter chat, messages sent within the conversation will be tagged with a username associated with you, whether or not it is a registered account.
additional information will appear for registers persons with an account at the location mellowtalk.com/person/[account name]. any thank you points and gems given or received will appear in this user page as well as the date of account creation.
the MellowTalk leaderboard also lists information associated with registered users. this includes thank you points and gems received.
we use analytics partners (such as Google Analytics) to help analyze usage and traffic for our Services.
we are based in the United States and the information we collect is governed by U.S. law. by accessing or using the Services or otherwise providing information to us, you consent to the processing, transfer and storage of information in and to the U.S. and other countries, where you may not have the same rights as you do under local law.